The Nielsen Norman Group recently published a research paper “PM and UX Have Markedly Different Views of their Job Responsibilities”. Winding back the clock, sharing a podcast I published in 2007 for Boxes and Arrows, one can easily hear how the disciplines evolved and why current research supports what I view as an opportunity for both disciplines.
What’s the level of psychological ownership in your organization today? What if the level of psychological ownership turns out not to be high enough to move ahead? In this story I share how I applied this theory in sharing research results with senior leaders, managers, and teams.