The future has nothing to do with tech but people, critical thought and leadership. I gave a talk 8 years ago in Montréal where I suggested that the future for #UX would fall into five areas, if we were to see progress.
Finding Inspiration Through Culture
In 2018 I started another podcast; which I have since retired. I wanted to discuss solving problems, rather than simply fixing issues. One of the first episodes I launched was a discussion with the Amazon UK best selling author Gethin Nadin and his book “A World of Good – Lessons from Around the World in Improving Employee Experience”.
WTF Jeff? How I Put Failure Into Context
If failing became normalized perhaps we could help future generations not be afraid to try while simultaneously creating a culture of learning and growth.
Winding Back The Clock On UX And Product Management
The Nielsen Norman Group recently published a research paper “PM and UX Have Markedly Different Views of their Job Responsibilities”. Winding back the clock, sharing a podcast I published in 2007 for Boxes and Arrows, one can easily hear how the disciplines evolved and why current research supports what I view as an opportunity for both disciplines.
How We Got to Now: Looking Back to Step Forward
I recently had the pleasure of speaking with the CEO of Heitland Innovation, Jens Heitland. I share experiences as an employee, thought leader, pioneer in podcasting, and entrepreneur over the last 20 years.
Attentional Switching Comes With a High Cost
I’ve learned over the years that holding tightly to one’s own beliefs around best practices, tools, and disciplines has been a fundamental source of failure in business. While it feels easier to simply argue against those with whom we don’t agree, it actually exhausts time limited resources required to be objective.