The future has nothing to do with tech but people, critical thought and leadership. I gave a talk 8 years ago in Montréal where I suggested that the future for #UX would fall into five areas, if we were to see progress.
In 2018 I started another podcast; which I have since retired. I wanted to discuss solving problems, rather than simply fixing issues. One of the first episodes I launched was a discussion with the Amazon UK best selling author Gethin Nadin and his book “A World of Good – Lessons from Around the World in Improving Employee Experience”.
If failing became normalized perhaps we could help future generations not be afraid to try while simultaneously creating a culture of learning and growth.
The Nielsen Norman Group recently published a research paper “PM and UX Have Markedly Different Views of their Job Responsibilities”. Winding back the clock, sharing a podcast I published in 2007 for Boxes and Arrows, one can easily hear how the disciplines evolved and why current research supports what I view as an opportunity for both disciplines.
I recently had the pleasure of speaking with the CEO of Heitland Innovation, Jens Heitland. I share experiences as an employee, thought leader, pioneer in podcasting, and entrepreneur over the last 20 years.
I’ve learned over the years that holding tightly to one’s own beliefs around best practices, tools, and disciplines has been a fundamental source of failure in business. While it feels easier to simply argue against those with whom we don’t agree, it actually exhausts time limited resources required to be objective.